Privacy Policy

Effective date: April 5, 2026

Datarelax ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and email address
  • Company name and job title
  • Phone number
  • Billing and payment information
  • Any other information you choose to provide via contact forms or support requests

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Device information and operating system
  • Pages visited, time spent, and referral URLs
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Respond to your inquiries and provide customer support
  • Send marketing communications (with your consent)
  • Monitor and analyze usage trends to improve user experience
  • Detect, prevent, and address technical issues or security threats

Data Sharing & Disclosure

We do not sell your personal information. We may share your data with trusted third parties only in the following circumstances:

  • Service providers who assist in operating our platform (hosting, analytics, payment processing)
  • Legal requirements when required by law or to protect our rights
  • Business transfers in connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict the processing of your data
  • Data portability
  • Withdraw consent at any time

Cookies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us or email us at support@datarelax.io.